![]() When asked to forecast the makeup of their workforce in 2020, 37 percent of this year’s survey respondents expected growth in the use of contractors, 33 percent in the use of freelancers, and 28 percent in the use of gig workers. ![]() While it may be appealing to hire contractors quickly or to outsource technical or service work, taking advantage of the emerging workforce ecosystem’s benefits brings a variety of new challenges, and our research shows that most companies are not fully ready. 3 In this year’s Global Human Capital Trends survey, 50 percent of the year’s respondents reported a significant number of contractors in their workforces 23 percent reported a significant number of freelancers, and 13 percent reported a significant number of gig workers.Īll of this suggests that, in simplest terms, the traditional employer-employee relationship is being replaced by the emergence of a diverse workforce ecosystem-a varied portfolio of workers, talent networks, gig workers, and service providers that offers employers flexibility, capabilities, and the potential for exploring different economic models in sourcing talent. 2 This percentage is steadily rising-increasing by 36 percent in just the past five years-and now includes workers of all ages and skill levels. ![]() 1 In the United States, more than 40 percent of workers are now employed in “alternative work arrangements,” such as contingent, part-time, or gig work. Globally, there are approximately 77 million formally identified freelancers in Europe, India, and the United States. The composition of the workforce is changing dramatically. As alternative work arrangements become more common in the broader economy, HR and business leaders are rapidly trying to plan and optimize their own workforce ecosystems, pressured by the need to improve service, move faster, and find new skills. Only 42 percent of this year’s survey respondents tell us that their organizations are primarily made up of salaried employees, and employers expect to dramatically increase their dependence on contract, freelance, and gig workers over the next few years. Today's workforce has become a dynamic ecosystem. Watch the related videos for this trend: Fiverr, SAP AmericaĮxplore the infographic and watch the videoĭownload the full report or create a custom PDF ![]()
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